Clean Planner Privacy Policy
This Privacy Policy is intended to explain in detail how Clean Planner collects, uses, discloses, processes and protects any personal information you provide to us or we collect from you. We always respect user privacy, fulfill our data protection obligations with a rigorous attitude, and do our best to ensure the safety of your personal information through the organic combination of technical protection and management measures.
When you download, install or use the Clean Planner application (hereinafter referred to as "this application"), it is deemed that you have fully read, understood and voluntarily accepted the entire content of this Privacy Policy. Your continued use of this application will be deemed as recognition and agreement to the terms of this policy. We promise that all use of personal information will strictly follow the clear provisions of this policy to ensure that each processing link complies with legal requirements, maintains the principle of transparency, and fully protects the legitimate rights and interests of users.
Scope of personal information collection
We only collect personal information directly related to the provision of services, which is specifically divided into the following categories:
Device-related information
Used to ensure application compatibility and service stability, including:
l Device model, operating system version and update status
l System language, regional settings and screen resolution
l CPU model, memory capacity and other hardware parameters
Service usage log
In order to optimize the service experience and perform technical maintenance, the information automatically recorded includes:
l Application startup, shutdown time and usage duration
l Function module access records
l Error logs, system crash reports and network request information
Privacy policy of third-party partners
Below, we provide links to the privacy policies of third-party partners.
Please note that these policies are managed by third parties and we cannot control them. We recommend that you check the following links to understand how these partners collect, use and share user data.
Google Play Services
https://policies.google.com/privacy?hl=en
Google Admob
https://transparency.google/our-policies/product-terms/google-admob/
Firebase
https://firebase.google.com/support/privacy/
https://www.facebook.com/about/privacy
Pangle
https://www.pangleglobal.com/privacy
Topon
https://www.toponad.com/en/privacy-policy
Purpose of use of personal information
We use the collected information based on the principle of legality and necessity. The specific scenarios are as follows:
(I) Service function implementation
l Provide core services such as junk file cleaning
l Adapt interface display according to device information and optimize operation fluency
(II) Service optimization and security assurance
l Analyze user behavior data to iterate function design (such as improving scanning algorithms)
l Monitor abnormal operations to prevent security risks and ensure account and device security
l Retain log information in accordance with the law and cooperate with regulatory agencies or judicial authorities in investigations
Cookies
We use Cookies are used to personalize your experience on our applications, tell us which parts of our applications people visit, help us measure the effectiveness of our activities, and give us insights into user interactions and the overall user base so that we can improve our communications and products.
Users' Rights under the GDPR
If you are located in the EU, you have the following rights under the GDPR:
(i) Right of Access
Users have the right to view their personal data held by us, including the type of data, processing purpose, and storage period.
(ii) Right of Correction
If you find that your personal data is inaccurate or incomplete, you have the right to request correction.
(iii) Right of Deletion
Users may request deletion of personal data if the following conditions are met:
l The data is no longer used for the original processing purpose and there is no legitimate reason for storage
l Withdraw consent and we have no other legitimate basis for processing
l Data processing violates laws and regulations
(iv) Right to Objection
Users may object to data processing based on "legitimate interests" (such as security) and need to state legitimate reasons; users may object to data processing for direct marketing at any time without providing reasons.
(V) Right to data portability
Users have the right to request that we provide a copy of their voluntarily provided personal data in a structured, common format, and may request that it be transferred to a designated third party (subject to technical feasibility).
(VI) Right to withdraw consent
For processing activities that require user authorization (such as location information collection), users can withdraw consent through device settings or in-app options. Withdrawal may affect the use of related functions.
(VII) Right to complain
If users believe that our processing behavior violates GDPR, they can complain to the local data protection agency (such as the European Data Protection Board EDPB), and we will cooperate in the investigation.
Process and requirements for exercising rights
Users can submit an application by sending an email to the email address in the contact information. We will complete the processing within 45 working days after verifying the identity. In complex cases, it can be extended by 45 working days and the reason will be notified in advance.
Mobile device privacy settings
(I) Personalized advertising control
Android devices: turn off "Interest-based advertising" in "Settings - Users and Accounts - Advertising"
iOS devices: enable "Limit Ad Tracking" in "Settings - Privacy - Advertising"
(II) Location permission management
Android devices: manage Clean Planner permissions in "Settings - Privacy - Location Information"
iOS devices: select the scope of authorization in "Settings - Clean Planner - Location"
Policy changes
We reserve the right to revise or modify this Privacy Policy. In addition, we may update this Privacy Policy to reflect changes in our data practices. We encourage you to check this page regularly for the latest information on our privacy practices.
Data security and storage
We attach great importance to data security and use industry-standard technical measures (such as data encryption transmission, access control, server security protection, etc.) to protect your personal information to reduce the risk of data leakage, tampering or loss. However, please be aware that despite our continuous efforts to improve security protection, due to technical limitations and possible external factors such as cyber attacks, we cannot fully guarantee that data security is absolutely "100%" risk-free.
Regarding data storage, we will retain your personal information for the period necessary to achieve the purpose of the service. If you do not actively delete it and there is no mandatory deletion required by laws and regulations, some data (such as operation logs, device information) will remain stored. We will regularly evaluate the necessity of data storage. If you request deletion or service termination, we will process your data in accordance with established procedures (unless otherwise provided by laws and regulations).
Children's Privacy
Our application is not intended for children under the age of 13. If we find that we have collected personal information of children, we will immediately take measures to delete the information.
Contact Information
For inquiries or complaints, please contact us through the following channels:
Email: [email protected]